• Patient’s Dashboard
• Automated Appointment Scheduling
• Search & Filter Feature
• Consultation Records
• In-web Video Conferencing
• E-prescriptions
• Lab Requests
• Medical Certification
• Access to Medicine Delivery
• Payment Gateways

• Create an account on our website, https://myaccount.kitika.com/registration.
• After registering, update your profile information and medical history. We recommend that you upload a profile photo. This will help the doctors in verifying your identification.
• Click on the “Consult a Specialist” button underneath your profile photo.
• You may find your preferred Specialist by utilizing the search and filter feature:
• Type in the Doctor’s Name
• Select a specialization
• Click the “Search” button. You will see a list of doctors on the right side of your screen who matched your search criteria.
• Select your preferred Specialist Doctor and click on the “View Details” button.
• Tick the “Schedule Appointment” box and choose your desired date of consultation.
• Click the “Submit” button.
• A pop-up display will appear informing you that a professional fee will be charged to your account. Kindly note that Upon payment, the scheduled appointment is considered final. Cancellation of confirmed appointments is non-refundable.
• Click the “Proceed” button.
• You will be directed to the payments tab. Settle the payment by selecting your preferred payment option from the drop down menu.
• Follow the instructions stated on the payment confirmation.
• Once paid, you will be redirected to the “Appointment Tab”. You will see here your booked appointment/s.

To reschedule, follow these instructions:

• Log-in to your Kitika account.
• Click the “Consultations” tab on the left side of the screen.
• Select the appointment you wish to reschedule and click the “Reschedule” button.
• Choose a new schedule and click “Submit”.

Note: Rescheduling is only applicable to the chosen Specialist. You can no longer change to a different Specialist as this has been pre-paid already.